GWTT Quality Management Principles
GWTT is committed to the ongoing development and implementation of a company-wide Quality Management System (QMS). The QMS is focused on fulfilling clients’ requirements, complying with regulations, and improving processes across the services that we provide to our valued clients.
QMS: Foundational Principles
GWTT’s QMS is framed upon ISO 9001/2015 quality management principles, which serve as the foundation for the overall quality paradigm, quality vision, and quality values:
- Customer focus
- Process approach
- Evidence-based decision making
- Engagement of people
- Relationship management
Quality Vision: Do It Right the First Time, On Time, and Every Time
Customer Focus: exceeding customer expectations by delivering innovative solutions and responsive customer service to earn long-term loyalty.
Team Execution: empowering all employees with stop work authority to eliminate nonconforming products or services.
Continuous Improvement: integrating feedback from assessing processes, products, and services to improve the effectiveness of the QMS.